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Frequently Asked Questions
Answers before you ask
What type of water filtration system is suitable for a home?
Most households do well with a three-cartridge domestic filtration system. The right configuration depends on household size and source water, which we assess during a short consultation.
What is a three-cartridge water filtration system?
A staged system that typically combines a sediment stage, a carbon block stage, and a post-carbon polishing stage to progressively improve water clarity, taste, and odour.
What type of RO plant does a commercial organization need?
It depends on daily water consumption, source water quality, available installation space, and intended use. We assess each of these during consultation rather than offering a one-size-fits-all system.
How often should water filtration systems be serviced?
Servicing frequency depends on usage and water quality. We set a tailored maintenance schedule for each client, covering filter replacement, inspection, and performance checks.
Do you install commercial RO plants?
Yes. Our RO plant engagement covers consultation, system selection, installation, maintenance, and ongoing support for schools, hospitals, factories, offices, and other institutions.
Can businesses order mineral water bottles with their own branding?
Yes. Our private-label bottling service produces mineral water bottles featuring your company's own logo and label design for corporate, hospitality, and event use.
How does private-label mineral water work?
You share your branding and label design; we handle sourcing and production so the finished bottles carry your identity — suitable for offices, conferences, hotels, and functions.
Do you provide water filtration services for schools and universities?
Yes — including long-term relationships with institutions such as FC College (FCCU), Beaconhouse University (BNU), Cathedral Schools, and several other universities.
Do you provide ongoing maintenance after installation?
Yes. Installation is only the start — we provide routine servicing, filter replacement, inspection, and troubleshooting for every system we install.